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Trakkware is dedicated to top-notch support. Please find the solution to your question below. Also, please keep in mind that this page is a work in progress and solutions will be added as they arise.

Problems logging into EventTrakker
When I submit an EventTrakker event, I get an error that says the date is invalid.
Double Check Login Level
Dates must be submitted in a certain format. For example, they can be "12/01/02" or even "December 1st, 2002" but can not be "first week of December" The same is true for times. You must add AM or PM, but cannot say "12 noon" or "3 pm (just after school)"

 

 

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